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Check Tenant Usage

The portal shows real-time and historical usage metrics for every tenant. Use these to track series growth, spot ingestion errors, and monitor query load.


Organisation-wide usage

The Overview page (home) shows aggregate metrics across all tenants:

MetricWhat it tells you
Active seriesTotal series being ingested across all tenants, with a per-tenant breakdown (pie chart)
Queries/s5-minute rolling query rate
Avg latencyAverage query latency across the organisation
Error rateIngestion failure rate
Scrape intervalOrganisation-wide aggregate scrape interval

Use the time range selector (1h / 6h / 24h / 7d / 14d / 30d) to view trends over time.

Toggle the chart view between Series, DPM (data points per minute), and Req/s.


Per-tenant usage

  1. Go to Tenants in the sidebar.
  2. Click a tenant name to open its detail page.

Summary metrics

The top of the tenant detail page shows current values:

MetricDescription
Active seriesNumber of unique time series currently being ingested
Samples/sCurrent ingestion rate in samples per second
DPMData points per minute
Scrape intervalDetected scrape interval for this tenant
API keysNumber of API keys associated with this tenant
Query QPSQuery requests per second
Query avg latencyAverage query response time
Query error ratePercentage of queries returning errors

Usage charts

Two charts show historical trends with time range tabs (1h / 6h / 24h / 7d):

Ingestion chart — toggle between:

  • Series over time
  • Samples per second
  • DPM

Query chart — toggle between:

  • Requests per second
  • Error percentage
  • Average latency

Checking usage against your plan limit

Your plan defines the maximum number of active series allowed across all tenants combined.

PlanSeries limit
Pro250,000
Scale750,000
EnterpriseCustom

To check how close you are to the limit:

  1. Go to Overview — the series usage chart shows total active series.
  2. A warning notification appears in the portal when you approach your limit (configurable in Notification preferences).
  3. If you exceed the limit, new series are throttled. The tenant's health badge changes to Needs attention.

If you are consistently near or at your limit, consider upgrading your plan.


Health status

Each tenant shows a health badge:

BadgeMeaning
HealthyIngestion and queries operating normally
Needs attentionSeries throttling active, elevated error rate, or scrape interval throttled

A tenant in Needs attention state also generates a notification visible in the portal header. Check the Activity log for the triggering event.