Create a Tenant

A tenant is an isolated metrics namespace. Each tenant gets its own write endpoint, API token, and series quota. Create one tenant per environment (production, staging, dev) or per team.

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Steps

1. Go to Tenants in the sidebar (under Organization).

2. Click New tenant in the top-right corner.

3. Fill in the optional fields:

   Field	Description
   Display name	A human-readable label (e.g. production, team-payments). Shown in the portal but not used in API calls.
   Environment	Free-text tag to categorise the tenant (e.g. prod, staging). Optional.

4. Click Create tenant.

5. The portal shows the tenant credentials. Copy them now:

   Credential	What it's used for
   Access key (API token)	Value for the Authorization: Bearer <token> header
   Write endpoint	URL for remote_write or OTLP export

   :::warning Token shown once The portal shows the API token once, at creation. If you lose it, rotate the key for a new one. :::

6. Click Done. The new tenant appears in the tenants list with status Active.

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What to do next

Configure your metrics collector to send data to the new tenant. Both headers are required on every request:

# Prometheus remote_write
remote_write:
  - url: <write endpoint>
    authorization:
      credentials: <api token>
    headers:
      X-Scope-OrgID: <tenant-id>

# Grafana Alloy
prometheus.remote_write "xscaler" {
  endpoint {
    url = "<write endpoint>"
    authorization {
      type        = "Bearer"
      credentials = "<api token>"
    }
    headers = { "X-Scope-OrgID" = "<tenant-id>" }
  }
}

You find the tenant ID in the tenants list and on the tenant detail page.