xScaler Portal
The xScaler portal is the control plane for your organisation. From here you create and manage tenants, monitor usage, rotate credentials, configure alerts, and manage your subscription.
Navigation
The sidebar is grouped into sections:
Workspace
Each signal has its own page with two tabs — Overview (live dashboard) and Tenants (tenant list).
| Section | What you do here |
|---|---|
| Metrics | Metrics Overview + Tenants — series usage, DPM, query load, per-tenant capacity |
| Logs (Beta) | Logs Overview + Tenants — ingest rate, GB ingested, discards, per-tenant usage |
| Traces (Beta) | Traces Overview + Tenants — span ingest rate, GB ingested, discards, per-tenant usage |
| Grafana | Access your managed Grafana instance |
| Fleet Management | Enroll OpenTelemetry agents, view fleet health, manage config templates, assignments, and secrets |
Insights (admins only)
| Section | What you do here |
|---|---|
| Activity | Audit log of every action taken in the portal |
Organization (admins only)
| Section | What you do here |
|---|---|
| Tenants | Create, view, suspend, and manage individual tenants |
| Billing | View your current plan, upgrade, downgrade, or manage payment |
| Settings | Organisation name and workspace details |
| Notifications | Email alert preferences |
Account
| Section | What you do here |
|---|---|
| Profile & privacy | Manage your user profile and privacy settings |
| Contact us | Raise and track support tickets |
Key concepts
Organisation — your top-level account. One organisation maps to one workspace (region + cluster).
Tenant — an isolated metrics namespace within your organisation. Each tenant has its own series quota, API token, and write endpoint. Use tenants to separate environments (production, staging) or teams.
API token — a bearer token scoped to a single tenant. Used in the Authorization header of every remote_write and query request alongside X-Scope-OrgID.
Plan — your subscription tier (Pro / Scale / Enterprise). The plan sets the series limit, retention, and SLA for the entire organisation.